Our Frequently Asked Questions

  • Yes we do, for both TAC and Workcover we can bulk bill your physiotherapy sessions

    TAC - You will need a claim number and a case manager. We can then organise payment directly with TAC.

    You can read more about the TAC here

    Workcover - We can bulk bill if you have a case number, You can read more about Workcover here.

    To see us, book an Initial Physiotherapy Session and note down in the booking form your case number. Any issues email us at info@evolutio.com.au

  • Medicare - You will need to get an EPC Care Plan from your GP, if you have one, email it through or bring it in to your appointment. Our email is info@evolutio.com.au. All EPC Appointments are $50 out of pocket. (Initial’s and Follow Ups) We will claim for you via medicare.

  • Our prices are set based on our extremely high levels of skills and experience built on the back of over 14 years operating as a business, over 40 years experience as a team of practitioners and 10 years as the number one clinic in Australia as our healthcare providers have all trained at an extremely high level.

    Furthermore, the level of service you will receive with us, will blow others out of the water. Including the time we spend with you, the space we have, our utilisation of train heroic programming for you, and follow up emails and plans.

  • For Payments, we can provide you with the option to pay online at the time of booking or after your appointment. If you have a Private Health card with you, we can swipe it or tap it onsite.

    Alternatively, we also accept both cash and card payments

  • To claim with private health, it’s best to double-check check you have sports medicine and physiotherapy coverage, then bring your card with you to your appointment. We can swipe or tap your card, and then you pay the gap (The health fund will pay us the remaining amount).

    Suppose you don’t have your card. You can use your phone (Medibank and link your card), or we can send you an invoice which you can enter online to be reimbursed by your fund.

  • Our Class schedule is changing as we add new times for Rehabilitation. We don't currently offer clinical pilates near me, instead we offer high-level strength and conditioning classes with a maximum of four people, all working on their individual rehabilitation program.

    Currently we have classes in the evenings Monday to Thursday.

  • Unfortunately, we need every new patient to see a Practitoner first. This is because we will need to know if you’re ready and build a specific program tailored towards you. Trust me; you’ll be in good hands.

  • We have a selection of injury packages designed to make your life smoother and even silkier. Whether you're a professional athlete looking for sports physio Melbourne CBD or someone looking to recover after an injury, our exclusive packages are tailored specifically for you.

    From injury assessment in Richmond to any other inner-city suburb, you have the option of choosing the one that best suits your needs. Our packages are the first of their kind created and offered in a Physiotherapy Melbourne clinic. They are designed to ensure that you get the most efficient and effective rehabilitation amenable to your lifestyle.

    You can read more about them here

  • Sure, we’d be more than happy to chat. Call us at 91003798 or email info@evolutio.com.au, and we’ll get back to you as soon as we can.

  • At the current time, we don’t offer clinical pilates at our Melbourne physiotherapy clinic. Instead we utilise our 80sqm open gym, with squat racks, kettlebells, Glute hamstring developers, barbells, trap bars, assault bikes and VALD testing equipment for high level rehabilitation and strength work for your Injury.

  • Good question. Alex and Phill carefully curate our clinic music. There’s no cafe/elevator music here—just sweet old indy and hip hop tunes.